Supported Operating Systems and Web Browsers for IPV Products

Updated on December 8th, 2022

Supported Operating Systems for Installing IPV Services


  • Microsoft® Windows® Server 2019 Standard (Other variations of this O/S have not been validated at this time)

  • Microsoft® Windows® Server 2016 R2 64bit

The IPV Service should be configured during installation to “Log on as” using a user account with suitable privileges (especially network access if the service requires this for any part of its functionality).

This account should be a privileged account with sufficient rights to write to C:\ProgramData\IPV\ for Logs and Gateway Tenants, as well as C:\inetpub\wwwroot\CuratorGateway\ on the Curator Gateway machine so that a JSON Web Key (tempkey.jwk) JavaScript Object Notation (JSON) data structure that represents a cryptographic key can be written there.

Supported Client PC Operating Systems


  • Microsoft® Windows® 11

  • Microsoft® Windows® 10

  • Microsoft® Windows® 8.1

Supported Client Mac Operating Systems


  • Apple macOS 12.[1-6] Monterey Intel and Arm

  • Apple macOS 11.[1-5].[1-2] Big Sur

Supported Browsers

IPV recommends and supports:

  • Google Chrome (PC and Mac)
  • Microsoft Edge (PC - "New" Chromium-based version only)
  • Safari (Mac)

Supported Versions of Adobe Products


  • Adobe Premiere Pro 2022 v22.6.2 and earlier point versions & 2021 v15.4.5 and earlier point versions
  • Adobe After Effects 2022 v22.6 and earlier point versions & 2021 v18.4.6 and earlier point versions
  • Adobe Media Encoder 2022 v22.6.1 and earlier point versions (NOT v22.4 !)2021 v15.4.5 and earlier point versions


For IPV Curator For Adobe v3.0+ ONLY (plus REQUIRED supporting Curator File Service plus its defined third party prerequisites)

  • Adobe Photoshop 2022 v23.5.2 and earlier point versions & 2021 v22.5.9 and earlier point versions
  • Adobe Illustrator 2022 v26.5 and earlier point versions & 2021 v25.4.8 and earlier point versions
    Note that 2021 v25.4.1 and v25.4 of Illustrator are not compatible with the IPV For Adobe Extension

Supported Versions of MySQL


  • Server 5.7 with at least point version 19 (point version 39 current at the time of writing) \ Workbench 6 with at least point version 3.9
    Note: Workbench 6 is no longer available via the regular Community Installer, and must be sourced independently

  • Server 8.0 (In Legacy Mode) \ Workbench 8.0 

Incompatibility Notes:

  • Server 5.6 support was removed from Curator Server in Sep 2017
  • Workbench 8.0.22 is the last know v8 of WB that is compatible with MySQL 5.7! Note that Workbench version is officially supported as above.
    Note: As WB v8 is not officially compatible with MySQL 5.7, you may encounter difficulties stopping/starting the Server if you configure options in the WB GUI that the Server does not support. In the event this affects you, you will need to manually configure C:\ProgramData\MySQL\MySQL Server 5.7\my.ini using your favourite text editor.
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