Introduction

Curator Media Agent is a micro-service that is able to read proxy streams (e.g., HLS) and frame accurately obtain high-quality required frames from them, which the Curator system then uses to create thumbnails for ingested media, sub-clips, or bookmarks. The proxy is not downloaded - the stream will seek the desired frame(s), allowing rapid decode and capture of the desired frames without direct access to the media on disk.

Pre-requisites

Curator Media Agent should be used with appropriately configured Workflows and MediaStores from Process Engine 2.15.1.56 or later.

If you are using Curator Media Agent version 1.1.1.9 or later, you will need to ensure you are running .Net 4.7.2 or later.

Deployment

Curator Media Agent is typically deployed on the same server as Process Engine. Curator Media Agent should be used with appropriately configured MediaStores and Workflows (with a minimum requirement of Process Engine 2.15.1.56 or later), specifically configuring the Curator Media Agent Host during Process Engine setup and updating the THUMBNAIL MediaStore to use a Source of PROXY-V3 if this has not already been done.

For more information on how to deploy Curator Media Agent, please refer to this article.

Troubleshooting

If you are experiencing issues for which you may need support, please set the logging level in log4net.config to DEBUG and then restart the service. If you repeat the steps you followed just prior to the issue occurring, you will now be able to send a log file together with a request for support.