Unable to browse to ClipSelect/Link - Internal Server Error

Updated on December 13th, 2022

Table of Contents

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Symptom

Following an upgrade/install of Clip Select/Link, you are now unable to browse to any web page. The error page may look similar to the following:

Resolution

From version 1.5.1.3+ onward, Clip Link/Select requires an additional configuration item within IIS to function correctly: URL Rewrite. Without this, the various web.config files cannot be read accurately and will therefore error. To resolve this, it is necessary to install the URL Rewrite software on the relevant web server:

https://www.iis.net/downloads/microsoft/url-rewrite

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