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Issue when opening Curator For Adobe Extension in Premiere

Updated on December 8th, 2022

Table of Contents

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Symptom Resolution.


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Symptom

Unable to open Curator For Adobe Extension or Unable to Login to Curator For Adobe 

 

Resolution.

 

  • First restart Client Machine (Prior to Steps Below and Re-Open Curator For Adobe Extension)

  • On that log page in your image, in the top right click the folder Icon and select Adobe Cookies

  • Delete the two IPV folders inside here.

  • Restart Premiere

(Possible Paths: Mac: ~/Library/Caches/CSXS/cep_cache/ or PC: AppData/Local/Temp/cep_cache/')

 

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