Custom Font support in Adobe Remote Conform

Updated on December 8th, 2022

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Symptom

When custom fonts are included within projects and subsequent sequences, we often find that any Remote Conform attempts with such a sequence results in the media being displayed as offline or aspects of the export appearing as offline.


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Resolution

Adobe recommends setting up a user on the Adobe Media Encoder servers where the remote exports are handled, importing/activating the custom fonts on each of those machines under that profile, and then ensuring that the service/session is logged in as that user.

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